Support Center

I'm having trouble calling from Metro PCS / T-Mobile

Last Updated: May 12, 2017 07:30AM PDT
T-Mobile and MetroPCS have recently changed their nation-wide calling plans, and have started charging their customer 1¢ / minute to dial most free conference calling phone numbers, including some of the US  dial-in numbers we provide. This charge affects ALL free conference calling services, not just FreeConference.com.

According to their FAQ page: “T-Mobile has implemented a $.01 charge per minute for calls to out-of-plan numbers. This charge affects calls to a limited number of services like chat lines, conference calls, and radio broadcast lines.”

We apologize for any interruption to your service. However, this issue is NOT originating from our end, and we certainly would have no reason to restrict users' access to our service. We strongly recommend that anyone experiencing these issues open a trouble ticket with their long-distance provider.

If you have been experiencing issues due to the Metro-PCS/T-Mobile charge, please call our support line at: 1 877 507 0040 and one of our customer service agents would be glad to help you find a solution to your problem. 

*Additionally, if you are interested in avoiding charges for your callers, consider using one of our Toll-Free International Numbers

Pricing Structure:

Upgrade to one of our paid plans to take advantage of our Toll-Free options.

Remember, you have the freedom to cancel at any time. There are no commitments or long-term contracts!
  
 
    Starter Plus Pro
FREE Toll-Free
Minutes per Month
100 500 750
Overage Fee  10¢ / minute
(after 100 minutes
have been used)
8¢ / minute
(after 500 minutes
have been used)
6¢ / minute
(after 750 minutes
have been used)
Monthly Subscription $9.99 $24.99 $34.99
  BUY NOW BUY NOW BUY NOW     
 

Toll-Free International Numbers: Make sure you’re accessible to customers and associates internationally by providing them with a reliable, cost-free way to reach you. Our toll-free options allow you to pick up the tab for your callers, improving your image and the image of your business, and providing a backup in case something goes wrong.  

Toll-free numbers are available in United States, United Kingdom, Germany, Australia, Singapore, and Canada.

Click Here to view a pricing list that compares all of our plans. 

And as always, 

Thanks for using FreeConference.com

Contact Us

24ccab8f391ad98560a0b4887ed939a2@iotum.desk-mail.com
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