Support Center

How to use the Moderator Controls

Last Updated: Jun 15, 2017 02:06AM PDT

Telephone Conference controls:

 

Available to all callers:

 

*2  Raise or lower your hand
*6  Mute or unmute your line

 

Available to call moderators only:

 

*7  Toggle Mute Mode (see below for details)
*8  Toggle entry and exit chimes
*9  Start and stop recording (Note that this is a paid service starting at $9.99/monthhttps://hello.freeconference.com/conf/apps/store)
*0  End Conference
 

 

 

Available Mute Modes:

Conversation Mode: Default mode where all participants may speak, mute or unmute themselves by pressing *6.
Q&A Mode: All participants are muted and have the ability to unmute themselves individually.
Presentation Mode: All participants are muted and can only be unmuted by the moderator.

 

 

Set a default Mute Mode for all calls:

The default mute mode for all your calls can be set from within your account. Go to 'Settings' and then select 'Moderator Add-On' and click on your preferred default mute mode.

*Note that this new setting will only apply to calls that take place or are scheduled after you changed the setting. To change the default mute mode for calls already scheduled, you would need to cancel and re-schedule them to have the new setting applied to those calls.
 

 

Moderate the call from your computer:

 

If you would like to moderate your call from your computer, please visit the following support page article which explains how you can manage your conference via the Online Meeting Roomhttps://hello-support.freeconference.com/customer/en/portal/articles/2234977-managing-your-call-with-the-online-meeting-room

 

Contact Us

24ccab8f391ad98560a0b4887ed939a2@iotum.desk-mail.com
https://cdn.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete?b_id=7927