Support Center

How Do Participants Access My Video Conference?

Last Updated: Dec 20, 2017 10:12AM PST

There are a number of ways that participants can access your video and/or screen sharing conference call from within their browser. There is no need for them to have an account with us and there is nothing for them to download.


**Please note that our video conferencing platform is optimized for use with the Google Chrome browser on PC and Windows computers as well as on Android mobile devices. Our downloadable mobile and desktop apps for Android, Windows and macOS devices also support video conference calling. All FreeConference apps can be downloaded here **





If you wish to initiate an on-demand conference via the "Start now" button on your homepage, you can have participants join your video call by sending them your unique URL that is at the top of your account window. Simply click on 'Copy details' (or click on the link on the right) and then paste this info into a message to send to participants.


Once they have entered the link in the address bar of their Chrome browser window the following pop-up will appear (if they are not already signed up and logged in to They can then simply enter their preferred name to join your video conference as a guest, or if they have an account, they can also sign in from here.


On the next window they will have the option to call in via the internet ( 'Internet'), via phone (' Phone'), or to simply view your conference online without audio ('View only'). If you want to hold a video conference, you can select 'Internet' to allow your microphone and speakers to engage.


Once they are in your 'Online Meeting Room' they can turn on their video by clicking the camera icon. Clicking on the microphone icon again will mute their line when needed. Participants can activate full screen when viewing a document you may be sharing with them by clicking 'Expand' or 'Full Screen' (bottom center within the main window).



If you have scheduled a video conference call, the easiest way for your participants to join is by clicking on the 'Join online meeting' link from within their email invitation at the planned start time. As long as invitees join the conference from the internet, rather than dialling in by phone, they'll be able to access the video functionality.


You will notice in the email invitation that there is also a link to run a connection test for callers, so that they can verify they have the required software and hardware to be able to join the call via internet. They only need to click on 'Run test' and a new window will open - simply follow the instructions.



An on-demand video conference call can also be initiated by pasting your unique conference URL into your web browser. This same link can be used by all your participants. It will look like this, with your designated Access Code at the end:


This link can be found at the topof your account homepage. Simply click on the 'Copy' button to add this information to your clipboard. You can then paste this into an email, chat or text message to send to participants.



Using the Online Meeting Room, as the host of the call you have the option to add participants by clicking the menu button at the top right of the call window and selecting 'Invite Participants'. If you are the first person on the call you sill also see a button at the bottom right of this screen. This will automatically send an invite via email to your chosen contact/s lickety-split, so they can hop on the call the moment they’re needed.


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