Support Center

How Do I Share My Screen During a Call?

Last Updated: Mar 20, 2017 06:24AM PDT

Our FreeConference.com screen sharing service works right inside your browser using WebRTC technology. There is nothing to download and no need for your participants to register anywhere in order to view your screen or shared documents.

**Please note that our screen sharing service is optimized for Chrome - you are only able to SHARE your screen using Google CHROME. Your participants will also require Chrome. Currently screen sharing is not available on smart phone or tablet devices.**
 

To share your screen during a video call, simply click on the 'SHARE' button at the top right of your Online Meeting Room during a video call. (If you need help starting a video call, please visit the following support page: https://hello-support.freeconference.com/customer/en/portal/articles/2102434-how-do-i-start-my-video-conference-call-

The first time you do this a message will pop up asking you to add 'FreeConference Screen Sharing' - click on 'Add Extension' and continue. If you didn't see the pop up message, simply click on the link below and follow the instructions: https://chrome.google.com/webstore/detail/freeconference-screen-sha/acpjkkfchioajabmoedekiboendgaccf  

 

After installing the extension you will see a small puffin at the top right of your browser window. You will now be able to share your screen.




 

If you select 'Share Screen' you will then have the option to choose which window or application you wish to share. Simply click on the content you wish to share with your participants and this will then be displayed in place of your video image. By selecting 'Upload document' you will be able to select a file from your computer that your participants can then download.




 

For participants to be able to view your shared screen, they only need to call in via their browser as they would for a video call. They will need to have a webcam to have the screen sharing feature activated, but they can easily turn off their video by clicking on the 'Video' button. Other than that, they will only need a headset or microphone and speakers to participate in the call. The following support page explains in detail how your participants can access a video conference call: https://hello-support.freeconference.com/customer/en/portal/articles/2102451-how-do-participants-access-my-video-conference-



If you experience any issues with screen sharing, please visit the following troubleshooting links for help: 

https://hello-support.freeconference.com/customer/en/portal/articles/2145921-participants-can-t-see-and-or-hear-me

https://hello-support.freeconference.com/customer/en/portal/articles/2110138-i-m-having-difficulty-calling-in-from-my-browser

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