Support Center

Telephone Conference Controls

Last Updated: Apr 05, 2017 04:49AM PDT

Telephone Conference controls:

 

Available to all callers:

 

*2  Raise or lower your hand
*6  Mute or unmute your line

 

Available to call moderators only:

 

*7  Toggle Mute Mode (see below for details)
*8  Toggle entry and exit chimes
*9  Start and stop recording (Note that this is a paid service starting at $9.99/monthhttps://hello.freeconference.com/conf/apps/store)
*0  End Conference
 

 

 

Available Mute Modes:

Conversation Mode: Default mode where all participants may speak, mute or unmute themselves by pressing *6.
Q&A Mode: All participants are muted and have the ability to unmute themselves individually.
Presentation Mode: All participants are muted and can only be unmuted by the moderator.

 

 

Set a default Mute Mode for all calls:

The default mute mode for all your calls can be set from within your account. Go to 'Settings' and then select 'Moderator Add-On' and click on your preferred default mute mode.
 

 

Moderate the call from your computer:

 

If you would like to moderate your call from your computer, please visit the following support page article which explains how you can manage your conference via the Online Meeting Roomhttps://hello-support.freeconference.com/customer/en/portal/articles/2234977-managing-your-call-with-the-online-meeting-room

 

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