Support Center

Telephone Conference Controls

Last Updated: Apr 05, 2017 04:49AM PDT

Telephone Conference controls:


Available to all callers:


*2  Raise or lower your hand
*6  Mute or unmute your line


Available to call moderators only:


*7  Toggle Mute Mode (see below for details)
*8  Toggle entry and exit chimes
*9  Start and stop recording (Note that this is a paid service starting at $9.99/month
*0  End Conference



Available Mute Modes:

Conversation Mode: Default mode where all participants may speak, mute or unmute themselves by pressing *6.
Q&A Mode: All participants are muted and have the ability to unmute themselves individually.
Presentation Mode: All participants are muted and can only be unmuted by the moderator.



Set a default Mute Mode for all calls:

The default mute mode for all your calls can be set from within your account. Go to 'Settings' and then select 'Moderator Add-On' and click on your preferred default mute mode.


Moderate the call from your computer:


If you would like to moderate your call from your computer, please visit the following support page article which explains how you can manage your conference via the Online Meeting Room



Contact Us
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
Invalid characters found